
Sarah Delorme
Market Insights
Why Most Employees Underuse Their Benefits (And How to Fix It)
Many Canadian small businesses invest in employee benefits that go unused due to confusion, outdated systems, and lack of awareness—especially around HSAs and WSAs. By educating staff, simplifying claims with employee benefits software, and customizing plans, companies can boost engagement and value. Tools like Goklaim make benefits easier to access, turning underused perks into powerful retention and wellness assets.